GRAND BANNERS

FREQUENTLY ASK QUESTIONS

Substrate Guide

 

BANNER - INDOOR (10mil)

PREMIUM, 59.5″ x 150′ + 10 mil thickness.

Purpose: This material is very thin and made of Polypropylene with a smooth matte finish. This is intended for indoor banners, POP displays, artful decor, etc. Not scuff resistant or waterproof.

Bleed: no bleed, no crops – make your artwork exactly the size you are ordering.

BANNER - MESH (8oz)

(8oz) 10′ x 30′

Purpose: This material is a light weight mesh, and allows 37% air-flow, making it ideal for windy, outdoor environments. This material is delivered without a backer, and is ready to install.

Depending on size and other production variables your banner may be produced in multiple pieces that are seamed together. This production variable is to our discretion.

Bleed: no bleed, no crops – make your artwork exactly the size you are ordering. We suggest you keep any important text / artwork 2 inches inward from the edge of your artwork as to avoid any elements being cut off / hemmed over.

BANNER - OUTDOOR (13oz) - Matte

(13oz Matte) 16′ x 150′

Purpose: Specifically intended for outdoor use, can also be used indoors. Waterproof & durable. This material is typically used for billboards, building wraps, banners, event flags, trade show signage, parades, etc.

Depending on size and other production variables your banner may be produced in multiple pieces that are seamed together. This production variable is to our discretion.

Bleed: no bleed, no crops – make your artwork exactly the size you are ordering. We suggest you keep any important text / artwork 2 inches inward from the edge of your artwork as to avoid any elements being cut off / hemmed over.

BANNER STAND - ALUMINUM RETRACTABLE

Aluminum Retractable Banner Stands are available with our 10mil Premium Vinyl Indoor Banners. Great for POP displays that quickly and conveniently showcase your products and services. The retractable banner stands are conveniently packed in a small pouch and sets up in a few easy steps. The banner size is 33″ x 80″. We require a bleed for this banner stand product – 33″ x 80″ should be 34″ x 81″ – this product does not require grommets. We suggest that you use our template available in our templates section, to ensure you are within the safe zone.

Bleed: 0.5″ bleed on all sides, no crops – make your artwork exactly 34″ x 81″ to be cut down to 33″ x 80″.

retractbanner_assemble

BANNER STAND - DELUXE

Deluxe Banner Stands are a more stylish alternative to our normal retractable stands. A bigger, heavier base with chrome accents make it stand out. Available with 10 mil indoor vinyl. Collapsible and portable, each banner stand comes with a convenient carrying case.

Bleed: 0.5″ bleed on all sides, no crops – make your artwork exactly 34″ x 81″ to be cut down to 33″ x 80″

BANNER STAND - ECONOMY X-STYLE COLLAPSIBLE

X-Style Banner Stands are available with either our 10mil Premium Vinyl Indoor Banner, or our 13oz Scrim Vinyl Outdoor Banner. The banner size is 24″ x 60″. We require a bleed for this banner stand product – 24″ x 60″ should be 25″ x 61″.

Purpose: The 10mil Premium Vinyl Indoor Banners are near photo quality and are ideal for trade shows and POP displays. The 13oz Scrim Vinyl Outdoor Banners are more durable and waterproof and are great for POP displays as well. These stands can be set up in seconds and the banners have grommets in each corner.

Bleed: 0.5″ bleed on all sides, no crops – make your artwork exactly 25″ x 61″ to be cut down to 24″ x 60″, with grommets in the corners.

 

X-stand-New

BLOCKOUT VINYL (15oz)

Our Blockout Vinyl is perfect for situations where you need the highest quality banner. Its smooth surface provides for high level of print detail so it can be viewed up close. Blockout Vinyl is opaque so it won’t let the sun through or be transparent. It’s heavier and more durable than our 13oz Outdoor Banner plus it’s low curl so even if it’s stored in a tube, it will stay smooth when rolled out. This material is typically used for banners, flags, signage, trade shows, or other events. Blackout Vinyl is perfect for hanging banners or signs where banner opacity is needed.

Group Shipping will be available for this product and can be found with our other indoor banner products.

Bleed: No bleed or crops needed. Make your artwork exactly the size you are ordering. Make sure you allow for a 2″ safety away from the cut edge.

BUMPER STICKERS (4mil)

Purpose: Not just for car bumpers anymore, Bumper Stickers are a great way to advertise or communicate your message. These stickers can be creatively applied to any smooth, clean surface, and can be used both indoors and outdoors. Our Bumper Stickers are printed on the front of white vinyl with permanent adhesive backing, attached to an unscored release liner. They are very durable and are not meant to be removed after application. If removal is attempted, they may peel off unevenly leaving an unwanted result. We do not recommend you adhere this product to any item you will want to remove it from at a later time.

Bumper Stickers can be ordered with Gloss UV lamination for longer-lasting outdoor durabilitiy

Bleed: Ensure you have .5″ on all sides of your artwork; do not add crops.

FABRIC BANNERS

Canvas Banners
Our lightweight Canvas Banners are printed on high quality 17mil canvas using vibrant CMYK colors. Gallery wrap capable, this product is perfect for both mounting and framing, and can be easily rolled into a tube for safe shipping. Available options include pole pockets, grommets, and sewn hems (white thread).

Bleed: no bleed, no crops – make your artwork exactly the size you are ordering. We suggest you keep any important text / artwork 2 inches inward from the edge of your artwork as to avoid any elements being cut off / hemmed over.

Polyester Banners
Our Polyester banners are printed on superior quality dye sublimation equipment for the longest lasting color of any type of printing available for fabric. These banners are ideal for trade shows, soft signage, retail and interior decoration applications. They are lightweight and wrinkle-resistant, and can be folded for shipping. Available options include pole pockets, grommets, and sewn hems (white thread).

Suggested uses: Wall decor, P.O.P. displays and more.

Bleed: ensure that you have 0.5″ on all sides of your artwork for a 1″ total.

FLAGS

Flags are printed on lightweight 3oz Polyester, using superior quality sublimation equipment, for the longest lasting color of any type of printing available for fabric. They can be easily seen from a long distance and are a great way to achieve high visibility.

Flags can also be stored and assembled with ease, and come with your choice of either indoor or outdoor installation accessories. For indoor installation choose the X-Stand/Cross base, or choose the Ground-Stake/Spike base for outdoor installation.

FLOOR GRAPHICS (4mil)

Our Floor Graphics are printed on 4mil flexible vinyl and have a removable acrylic adhesive. 6mil of clear overlaminate is added for a total thickness of 10mil. Suitable for short-term interior applications, the base vinyl will adhere well to most surfaces and can be easily removed from them as well.

Tile, laminate or other smooth floor types must be thoroughly cleaned prior to Floor Graphic application. Make sure that painted floors have excellent paint adhesion before application as well. The base vinyl is not recommended for concrete, asphalt, carpet or any exterior application.

The 6mil overlaminate is a clear, polished vinyl film with a slight texture that provides both a protective overlay and slip-resistance. Classified under UL 410 for floor graphics applications, the overlaminate can withstand most common floor cleaning chemicals and methods.

Under normal exposure conditions, our Floor Graphics can be removed within six months of application.

Bleed: ensure that you have 0.5″ on all sides of your artwork for a 1″ total.

HEAVY DUTY MAGNET (30mil)

Glossy 30 mil heavy duty magnets with a variety of uses. Best suited for car door signage. It is highly recommended testing a sample of our car door magnet on the specific vehicle you will be using the car door magnets with, as some cars have aluminum doors and magnets will not stick.

These magnets can also serve as temporary signage for construction sites or other quickly changing work environments. Printed with the same UV ink technology as our outdoor banners and coroplast yard signs for long lasting outdoor use. Not intended for small text size or borders.

Bleed: ensure you have .5″ on all sides of your artwork, do not add crops.

MOUNTED CANVAS (17mil)

17mil Mounted Canvas
Our Mounted Canvas is printed on high quality 17mil canvas and printed in vibrant CMYK. The canvas print is gallery wrapped on 3/4″ thick frames for all sizes. We will ship no more than one per box to avoid damage during shipping.

Bleed: The bleed requirement is 2 inches per side.

POLYBOARD YARD SIGN (24pt)

Polyboard Yard Signs are printed in full color on premium 24pt board stock that is polyethylene coated on both sides. Polyboard Yard Signs are printed on 22″ x 28″ sheets that are scored in half to be folded to 22″ X 14″. U-Frame is best used on a soft ground environment (dirt/soil/grass, etc.)

Polyboard Yard Signs are pre-scored and ready to fold around a U-Frame. After folding, they can be stapled on either side with most standard medium to heavy duty staples to secure in place. They can also be glued or taped together.

They are recommended for short-term use. Extreme weather conditions, moisture and/or excessive heat or cold may affect the longevity of the product.

Bleed: ensure you have 0.5″ on all sides of your artwork, do not add crops.

 

polyboard-yardsign-faq

POSTERS

(8mil photo gloss) 59″ x 120″ + 8mil thickness.

Purpose: This material is a Pigment / Dye / QuickDry – Photo Quality Glossy material. Somewhat delicate, not scuff resistant or waterproof.

(12pt C2S Board) 59″ x 120″ + 12pt thickness.

Purpose: This material consists of two 6pt coated sheets laminated together, with a black adhesive middle layer, for a completely opaque product with a final caliper of 12pt.

Bleed: ensure that you have 0.5″ on all sides of your artwork for a 1″ total.

SEE-THROUGH WINDOW VINYL (6mil)

A 6mil white flexible vinyl front with a clear removable acrylic adhesive back. An optional 2mil optically clear laminate is available for protection against UV radiation, moisture, and abrasion. This perforated window film is designed for production of see through graphics for windows. Open area is approximately 30% with a hole size of .060 inches (1.5 mm). Recommended for use on flat vehicle windows or retail store windows. In use this product is applied to the exterior glass surface, which must be clean to assure adequate product bond. Do not use solvent or ammonia-based glass cleaners for cleaning. The user of this product is responsible for complying with any applicable vehicle code regulations.

Bleed: ensure you have 0.5″ on all sides of your artwork for a 1″ total.

 

windowperf-substrate

SIGNS - COROPLAST (4mm)

4mm thickness.

Purpose: Typically used for Yard or Parking signs (e.g. Real Estate, Election, Reserved For, etc.) Depending on it’s use – material will have to be oriented appropriately to ensure the flutes are vertical, in the case of utilizing an H-stake with the sign. H-stake is best used on a soft ground environment (dirt/soil/grass, etc.) This product once printed, may show a linear effect due to its’ corrugated flute structure. Ink is UV Cured (dried).

Bleed: ensure you have .5″ on all sides of your artwork, do not add crops.

SIGNS - COROPLAST (10mm)

10mm thickness.

Purpose: Typically used for Yard or Parking signs (e.g. Real Estate, Election, Reserved, etc.). 10mm means this sign is 6mm thicker than our standard 4mm Coroplast Sign, resulting in a durability that makes this product ideal for use in areas that are prone to harsh weather conditions. At regular temperatures, oils, solvents and water have no effect on Coroplast which also lends nicely to the endurance of the sign.

Please be aware that the corrugated flute structure results in a very subtle linear effect (faint lines) on the product’s surface.

Bleed: ensure that you have 0.5″ on all sides of your artwork. Do not add crops.

Heavy-duty large steel H-stakes available as an option on this product. They are black in color, measure 8-1/2″ wide by 36″ tall, and are constructed of sturdy 5/16″ steel.” If using H-Stakes, make sure to place your Coroplast order with vertical flutes. H-stakes are best used on soft ground such as dirt, soil, grass, etc.

SIGNS - FOAMCORE (3/16)

3/16″ thickness.

Purpose: Best for 1 time use – it’s a delicate material – but if taken care of – can last longer, but does tend to wilt / bend Multi-Use material – depending on it’s need or use – typical for placing on easels for presentations, etc. Not waterproof.

Bleed: ensure you have .5″ on all sides of your artwork, do not add crops.

SIGNS - PVC (3mm)

Our PVC Material is a smooth, bright white rigid plastic that is lightweight, yet very durable and weather resistant. They are great for both indoor and outdoor use, and have a low-glare, matte appearance. The print quality is also high so not only can it be used for applications that can be viewed from a distance, it also looks great up close.

Thickness: 3mm (1/8″)

Bleed: ensure you have .5″ on all sides of your artwork, do not add crops.

TABLE COVERS

Our Table Covers category includes both Table Runners and Table Throws. Both are printed on superior quality dye sublimation equipment for the longest lasting color of any type of printing available for fabric. These vibrant, premium 9oz polyester Table Covers can be fully customized on the entire surface and add a finished professional look to any table display, trade show booth, or special event. They are 100% polyester, wrinkle resistant and machine washable.

Bleed: ensure that you have 0.5″ on all sides of your artwork for a 1″ total. Keep any artwork 1″ from the edge to avoid any elements being cut off or hemmed over. Do not add crop marks.

WALL GRAPHICS (8mil)

8mil Wall Graphic
Our 8mil Wall Graphic is made of a low-tack adhesive vinyl. Unlike a regular sticker – it will not leave any adhesive residue behind when removed. Wall Graphics are perfectly suited for smooth, non-textured surfaces such as walls, desks and glass. This material can be removed and re-applied many times. Your Wall Graphics will have one printed surface with a paper backing. For this product you will be able to create custom cut-out shapes.

Bleed: no bleed, no crops – make your artwork exactly the size you are ordering.

WINDOW CLING

Window Clings are printed at near photo quality on glossy material suitable for indoor or outdoor use. Ideal for POP signage on glass or other very smooth, clean surfaces. Window Clings should be applied on a surface that is as close to room temperature as possible. Excessive heat or cold will not allow the product to cling to the surface. The product is shipped rolled for most sizes unless ordering larger quantities.

White Window Clings are 7mil thick with a paper backer that will be peeled off prior to application. Material will only cling on the back side of the print.

Clear Window Clings are 8mil thick with a paper backer that will be peeled off prior to application. Material will only cling on the front side of the print. White ink is available as an overprint option for added opacity and vibrant color (see File Setup section below for instructions).

Bleed: ensure you have .25″ on all sides of your artwork, do not add crops.

If your Clear Window Cling is intended to be viewed from the outside of a window, then the artwork should be reversed prior to submission. See images below.

window-clings-reversedwindow-cling-1window-cling-2

File Setup

 

1. Do I need bleed for my files?

Coroplast, PVC, Foamcore, Car Magnets, Banner Stands and Large Posters:
We require a 0.5 inch bleed on all sides. If ordering at 24 inch by 18 inch, your file size should be 25 inches by 19 inches to allow for bleed.

Loose Outdoor Banners, Indoor Banners and Canvas Banners:
We request that no bleed or crop marks are placed. Make your file to the size ordered (or proportional).

If ordering hems, leave a 2 inch safe zone on all sides. Expect to lose between 1/8 inch to 2 inches per side with banners.

Mounted Canvas:
It is highly recommended to use our templates for mounted canvas. The bleed requirement is 2 inches per side.

Flags:
It is highly recommended to use our templates for Flags. We require a 0.5 inch bleed on all sides. Leave a 2 inch safe zone on all sides and the pole pocket area.

For a full product description, please click on the individual product name.

Table Covers:
It is highly recommended to use our templates for Table Runners and Table Throws. We require a 0.5 inch bleed on all sides. Leave a 1 inch safe zone on all sides. Table Covers come with sewn 1″ hems on all sides, white thread.

Polyester Banners:
We require a 0.5 inch bleed on all sides. If ordering at 24 inch by 18 inch, your file size should be 25 inches by 19 inches to allow for bleed. Avoid having borders on the artwork, as the material may stretch during the heat transfer process which may result in uneven borders.

2. What file types does Grand4mat accept?

PDF, JPG, TIF / PC or MAC
PDF is highly recommended.

3. What size should my text be if I want to view my banner or yard sign from at a distance?

This depends on what the final output size will be, and its viewing distance.
Please reference our Scale & Resolution Example Chart and Letter Visibility Chart below:

LETTER VISIBILITY CHART
LETTER HEIGHT MAX IMPACT
DISTANCE
MAX READABLE
DISTANCE
3 inch 30  feet 100  feet
4 inch 40  feet 150  feet
6 inch 60  feet 200  feet
8 inch 80  feet 350  feet
9 inch 90  feet 400  feet
10 inch 100  feet 450  feet
12 inch 120  feet 525  feet
15 inch 150  feet 630  feet
This is based on dark text on a plain white background in clear weather conditions
There is an approximate 10% variance when using various color combinations.
LETTER VISIBILITY CHART
LETTER HEIGHT MAX IMPACT
DISTANCE
MAX READABLE
DISTANCE
18 inch 180  feet 750  feet
24 inch 240  feet 1000  feet
30 inch 300  feet 1250  feet
36 inch 360  feet 1500  feet
42 inch 420  feet 1750  feet
48 inch 480  feet 2000  feet
54 inch 540  feet 2250  feet
60 inch 600  feet 2500  feet
This is based on dark text on a plain white background in clear weather conditions
There is an approximate 10% variance when using various color combination

4. When and how should I scale my artwork to keep the file a manageable size?

4. When and how should I scale my artwork to keep the file a manageable size?a

It is not always necessary to scale your artwork. Scaling artwork can help to keep the file size manageable. Here are a few things to keep in mind if you are scaling your artwork.

Vector Art
Grand4mat is able to print outdoor banners as large as 150ft x 16ft, however most software is not able to produce an art board larger than 228″. Adobe Acrobat and other PDF readers / converters are only able to view a maximum file size of 200″, resulting in a loss of artwork. For this reason, it is recommended to submit files at a smaller scale than the ordered size.

Raster Art
Raster files are calculated by pixels rather than inches. The pixels are converted to inches based on the resolution of a file. The equation for the conversion is (pixels divided by dpi = inches). Raster files have a limitation of 30,000 pixels. A file that is 30,000 pixels set at 150 dpi will be 16′ (200″). If your artwork is more than 30,000 pixels, we recommend dropping your dpi or scaling down your artwork.

Resolution & Scale Charts
Grand4Mat is fully automated and expands/constricts file sizes to the ordered size. Resolution varies based on the substrate and ink used to print the final product. If your artwork needs to be scaled, we recommend using the following information as a basic guide:

Outdoor Banners:
Full scale at approximately 100dpi
Half scale at approximately 200dpi
Quarter scale at approximately 300dpi

Note: Banners larger than 15 feet will print below 100dpi

Flags:
Full scale at approximately 150dpi

Canvas:
Full scale at approximately 250dpi

Coroplast and Adhesive Vinyl
Full scale at approximately 200dpi

Foamcore:
Full scale at approximately 250dpi

Indoor Banners, Car Magnets, Floor Graphics and Large Posters:
Full scale at approximately 300dpi

Table Runners:
Full scale at approximately 200dpi

Adhesive Vinyl and Floor Graphics:
Full scale at 100 dpi. vector artwork is preferred

For a more comprehensive scale chart, please Click Here

5. Should I include any fonts with my files?

No, please ensure all fonts are outlined prior to file upload. If using Photoshop, please provide the flattened file only.

6. Should I include crop marks on my artwork so Grand4mat knows were to cut?

Absolutely not. Grand4mat’s upload and design tool gives us exactly what we need to know when trimming your order. Please do not include crop marks, color bars, registration marks or any other indicators that you do not want printed on the final piece.

7. I love borders on my banners and yard signs, but will that be a problem?

Yes. Borders are an issue because all substrates will vary from batch to batch making exact cuts very difficult. We recommend that you do not design your file with a border. If you do Grand4mat will not reprint an order with borders of varying widths. If you absolutely must have a border make it at least 2 inches in thickness, however Grand4mat still does not recommend borders.

8. What is overprint, and how can it ruin my file?

Primarily used to intentionally overlap inks for a number of reasons, overprint can cause unexpected results. We suggest that you turn all overprint objects off before submitting your files.

ON SCREEN VIEW
AFTER PRINTING
9overnight copy

In this case the logo was set to overprint. The colors from logo are mixing with the colors from the background. Unexpected results may occur if you have accidentally set certain objects to overprint. Always check logos and other artwork before submitting.

9. What is rich black and how can I get it?

Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like.

100% K ON SCREEN

17onscreen

100% K AFTER PRINT

17afterprint

We recommend using
C 60 M 40 Y 40 K 100
This will give you a deep, dark, rich black.

10. How do I get a grayscale image in a CMYK document?

Grayscale images that are converted to CMYK will have a color shift in the final print. That shift may be green or yellow.

GRAYSCALE ON SCREEN
GRAYSCALE AFTER PRINT

gray

Always check the CMYK values of your grayscale in the final CMYK document. If there are other values other then K in your grayscale image, there is a chance that the color will vary.

To eliminate all values other then K, use your Channel Mixer (adjustment layer) in Photoshop, then click “Monochrome” and adjust accordingly.

11. How can I make sure my blues do not come out purple?

When using a blue in your design, always make sure to leave at least a 30% difference in your Cyan and Magenta values.

100% C 100% M 0% Y 0% K

ON SCREEN

screen

AFTER PRINTING

14afterprint

 

Blue is close to purple in the CMYK spectrum. Remember, use a low amount of magenta whenever using high amounts of cyan to avoid purple.

EXAMPLE: C-100 M-70 Y-0 K-0

12. What color mode should my files be?

If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.

These colors are in RGB

2rgb

These are the same colors but in CMYK

2rgb_cmyk

You should always start and finish your designs in CMYK color mode. Never use PMS or Pantone Colors.

13. If my files are in Illustrator and my artwork clearly has the required bleed necessary for your signs substrate guidelines, why do I still get an email asking me to upload new files with correct bleed?

Often times, your artwork itself is set-up correctly – however, when you save as PDF – your PDF file will only output the size you have in your document set-up. To ensure your bleed is always acknowledged, you must include the bleed on your artboard (Document Set-up) in addition to the actual size of your finished size desired. i.e. If you order a 24″ x 18″ Coroplast, your artwork with bleed and document set-up both should actually be 25″ x 19″.

14. My file contains a transparency, will it print OK?

No. Even the smallest transparency issue will cause problems with a printed file. It is always best to flatten any file you send to Grand4mat. Outline fonts and ensure that your file is in CMYK mode for best results. Grand4mat considers flattening transparency part of basic file setup and will not check for this issue. If you are uncertain how to flatten transparencies in your file or if you would like us to explain how to check for transparency problems please contact Grand4mat prior to submitting an order.

15. May I submit multiple artwork for a single Grand4mat order?

At this time Grand4Mat can only accept 1 piece of artwork for any single job of any quantity.

16. What settings should I use to create my PDF in Adobe Illustrator?

Different versions of Illustrator– have different presets in the “Save PDF” dialog. The PDF presets in Illustrator CS will not save the PDF to the correct document size if any artwork extends past the edge of the document size. It will include all objects, including those that are not visible, producing a PDF with excess white space. This will produce a PDF that is the incorrect size. If not caught prior to submission it will not print as intended.

For Illustrator CS2 and above it is recommended to use the “High Quality Print” preset.

Every file is different and it is not– feasible– to include all possible issues in this FAQ. It is always best to double check your PDF for size and excess white space before uploading.

17. I am making a double sided directional sign with arrows. What do I need to consider to make sure the sign comes out correctly?

When using arrows on a double sided sign, special care will need to be taken with the direction of the arrows. If you want the arrows on both sides of the sign to point the same direction when the sign is printed the arrows need to be setup in opposite directions on the production files. It’s complicated, we know.

18. What is the radius of your rounded corner magnets?

Our rounded corner magnets have a 1″ radius. If you would like assistance setting up your rounded corner magnets, please see the bottom section of our templates page for rounded corner magnet templates.

19. How do I set up a Wall Graphics order?

Adhesive vinyls require two (2) files to be uploaded. The first file is the artwork file and the second file is the cut mask file. Cut mask files need to be in vector format, we can not accept any cut mask files that are made using a raster based program (e.g. Photoshop).

Artwork:
Make artwork to the size ordered for e.g. 10 feet x 4 feet (maximum size possible).

Cut Mask File:
The cut file should only include the vector paths that the cutter will read. No images or extra text should be on the cut file. Cut file should be set up at the exact size ordered.

Cut lines should be set at a 1pt stroke.

Keep cut lines at least 2 inches away from the edge of the art board and at least 0.5 inches away from other cut lines. Not following this guideline can result with the sheet not cutting properly.

For a more detailed description of Wall Graphics, please Click Here.

20. What is the difference between decals and kiss cut?

When placing an order for Adhesive Vinyl Decals, the file being printed will be the actual size ordered.

Example: if an order of 12 inches by 12 inches is placed, the Adhesive Vinyl Decal is printed at 12 inches by 12 inches. No cut file is necessary in this case.

A kiss cut adds an extra step to the Adhesive Vinyl Decals by cutting the top adhesive layer in the areas specified by the cut file.

Example: if an order of 12 inches by 12 inches Adhesive Vinyl Decal with Kiss Cut option is placed, the order will print at 12 inches by 12 inches with specified areas cut out. Your customer will be able to peel these stickers off one by one.

21. How do I set up a Canvas banner order?

For Canvas banner, your files should be in 200 – 250 DPI and CMYK. No bleed is required for us to produce a Canvas banner order but you do need to take into account your own mounting / framing needs.

Here are some rules to keep in mind when creating or checking artwork for Canvas banner:

  • Do not use borders. Stretching may occur in any mounting / framing process and the borders may become uneven.
  • We will not reprint orders that have been damaged during mounting / framing by an outside company.
  • Your artwork should measure the finished size you need and include any additional area for mounting / framing.
  • Since there are many types of mounting applications, we do not include mounting hardware with any Canvas banner print.

rolled-faq

22. How do I set up a Mounted Canvas order?

Gallery Wrapped Canvas:
Wraps your artwork around the edges of the stretcher bars so you see the image on the face and sides of the frame.

Museum Wrapped Canvas:
Uses your photo on the front of the frame and a solid color is added for the edges. It is best that the color for the edges matches the artwork.

For Mounted Canvas, your files should be in 200 – 250 DPI and CMYK. They are printed and then gallery wrapped with 3/4″ stretcher bars.

We require the artwork to follow our templates. This will help visualize the gallery wrap width. They can be downloaded from our template page here.

Here are some rules to keep in mind when creating or checking artwork for Mounted Canvas:

  • Do not use borders. Stretching may occur in any mounting / framing process and the borders may become uneven.
  • We currently only offer gallery wrap for all our Mounted Canvas products.
  • Since there are many types of mounting applications, we do not include mounting hardware with any Mounted Canvas print.

Here is an example of how the gallery wrap will look.

canvass

24. How do I set up and create a Clear Window Cling with white ink?

With Clear Window Clings, you have the option to use white ink as an overprint so your printed graphic can be opaque in some areas and transparent in others. This will allow for vibrant, crisp color.

Similar to Spot UV masks, White Mask files are separate from your artwork files and black color indicates where the white ink will print.

Make sure to create your mask file the same size as your color art file. This will prevent alignment issues during printing.

Note: White Masks must be made in vector format and be saved as EPS or PDF and use 100% K.

Use vector paths/shapes to create black color areas that will indicate where the white ink base will go. The rest of the area will represent the Clear Window Cling stock.

Black in the White Mask file indicates where white ink will be printed. Remember the following when creating a white mask for your white ink base:

– White ink base will be printed behind any color that’s in your Artwork Layer.
– Areas with color but without a White Mask will be printed with color directly on the material. These areas will have somewhat transparent color due to the Clear substrate.
– Areas with color and a White Mask will be printed as opaque or solid color.
– Areas with a White Mask and no color will be printed as white.
– The black for the White Mask file must be 0% C 0% M 0% Y 100% K or it will not be recognized by preflight.

For further info please visit our Roll Labels FAQ page question #8.

If your Clear Window Cling is intended to be viewed from the outside of a window, then the artwork should be reversed prior to submission. See images below.

window-clings-reversed

25. What are Table Throws and how do I set them up?

1. How do I setup artwork for Table Throws?

It is highly recommended to use our templates for Table Throws. We require a 0.5 inch bleed on all sides. Leave a 1 inch safe zone on all sides.

2. How are Table Throws printed and what material are they made of?

Table Throws are printed on premium 9oz polyester using superior quality direct to fabric dye sublimation equipment.

3. Are Table Throws machine washable?

Yes, Table Throws can be machine washed in cold water with mild detergent using the gentle cycle. Tumble dry on low to prevent fabric shrinking, and steam to release wrinkles if necessary.

4. Is the 9oz polyester Table Throws material flame resistant?

Yes, 9oz polyester Table Throw material is flame resistant under normal conditions. Make sure to avoid exposure to open flames and exceedingly high temperatures. Also, avoid use of strong oxidizers, bases, and acids with this product.

5. What table sizes are Table Throws designed to fit?

6ft Table Throws fit standard 6ft tables with the following dimensions: 72″ L x 30″ W x 30″ H

8ft Table Throws fit standard 8ft tables with the following dimensions: 96″ L x 30″ W x 30″ H

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6. What is difference between 4-sided and 3-sided Table Throw?

4-Sided Table Throw: Covers the entire table top (standard size) and has a 30″ drape on each side. Also referred to as Closed Back.

3-Sided Table Throw: Covers the entire table top (standard size) and has a 30″ drape on the front and left and right sides, while the back has an 8″ drape. Also referred to as Open Back.

General

 

1. What is the difference between raster and vector?

Raster based artwork such as photos, or flattened artwork (from Adobe Photoshop) are made up of tiny squares (pixels) and depending on your resolution and/or final output size desired, the file could have a low quality end result. Any raster elements you wish to use should have a high enough resolution (DPI) before considering them for your large format product.

Vector based artwork such as illustrations or clip-art style elements (from Adobe Illustrator) is made with mathematical calculations, and can be scaled up to any size without losing quality. Keep in mind that any effects used in Adobe Illustrator are raster based and have transparency – this greatly adds to file size and you must have correct settings in your “Document Raster Effects Settings” to ensure best output for these effects. If you’re doing a photo-quality print on a 36″ x 48″ poster, and leave the raster effects settings at default 72 DPI – you may see tiny squares in your drop shadows, as opposed to a smooth shadow.

2. Which program do you recommend for best quality output of my order?

While it is not mandatory, we prefer Adobe formats (such as PDF) – if you’re using a program outside of Adobe, it will have to be exported from whichever program is being used as one of the following file types – PDF, JPG, or TIF – prior to uploading.

3. Do you print using any Spot or Pantone colors at Grand4mat?

We only print 4 color process (CMYK). If you use Spot or Pantone colors, please have them converted to process colors prior to uploading your file.

4. What size are your Grommets? How far apart do you typically place them?

We use #2 grommets, they are 3/8″ and brass in color. Grommets are placed in all 4 corners, and from there they will be placed every 2ft and 1ft as necessary.

5. Do you offer double-hemming on any of your outdoor products?

We do not sew our hems. Grand4mat.com utilizes a hot air welding system that is far stronger than a standard sewn hem, making the need for double hemming a thing of the past.

6. Why does it take so long to upload files?

Files sizes for Grand4mat can be monsterous, chances are your file may take longer than your typical business card file. Your file size and your network connection are the two main factors affecting upload speed. See our Scale & Resolution Example chart at the very top of this faq page.

7. I have a small file that I need to have recreated in vector format for a large print - what do you recommend?

There are quite a few companies that do just this – convert raster artwork to vector. There are even programs you can buy to accomplish this task. You might want to try a Google search for Raster to Vector art services.

8. How can you offer such low prices?

Most printing companies run individual jobs on one sheet. We will utilize the maximum square inch of the sheet by impositioning jobs together dispersing the fixed cost of a job between several projects and then we pass the savings on to you.

9. How do I store my banner for later use? Is there any maintenance or cleaning required?

When you are done displaying your banner – in order to maximize your future usage, you must keep it clean, dry, and in a dry cool place while it is not in use. Your outdoor vinyl banner will probably get pretty dirty from all the elements during it’s time being displayed. The best method of cleaning your outdoor vinyl banner is to lay it flat (if possible) on a clean area, table or floor. It is recommended that you use a mild dishwashing liquid and luke warm water to rinse. Do not use any harsh abrasive or petroleum type cleaners. Clean and dry each side before storing. You must ensure it is completely dry prior to roll up and storage. Any wetness left on the banner will cause mildew and may ruin some of your banner over time.

Once your banner is completely dry – roll it up with the image outward – to avoid any cracking of the printed side. Do not roll your banner super tight or super loose – this will allow for some breathing room while it is stored. Place your banner back in box and store it flat, not vertical. If it is standing up vertically, it may wilt and warp causing wrinkles over time.

10. How many H-Stakes do I need for my sign?

2-step H-Stake: Typically used for 24″ x 18″ and smaller. For signs larger than 24″ x 18″ we recommend using 2 separate H-Stakes. The wire gauge size used for our H-Stakes is 9 gauge.

11. Do you colormatch?

We do not colormatch.

12. How should I care for and store my 30mil Car Magnets?

Magnets are not always shipped flat, so it is highly recommended to lay them flat on the hood or roof of your car in the sun for a couple of hours before use. This will help evaporate any moisture build-up that accrued during shipment, if any, and it will help your magnets maintain a flat profile. You may want to keep them in a flat box or on a flat surface at all times and only handle them when cleaning and installing, to help maintain their flatness. We recommend you keep your magnets clean on both sides, as well as the placement area on your car door or area of your choosing must also be clean and free of oils, dust, dirt, and other build-up. It’s a good idea to take your magnets inside your home or garage away from the elements and lay them flat in a cool dry place, while not in use. You can clean your magnets with a soft moist cotton cloth with water, no abrasive cleaners. It’s recommended that you do not stand them up on their side, as they may wilt and might not lay completely flat on the surface of your car door after wilting. These suggestions are to help the longevity of your magnets.

Shipping

 

1. My yard signs arrived, but my H-stakes have not.

Grand4mat processes H-stake orders separately from sign orders. Stakes and signs should both arrive on the same day but it is not uncommon for boxes shipped ground to arrive on subsequent days.

2. Where will my Grand4mat Order ship from?

Print Dallas has multiple production facilities. To see where your order will ship from to plan your shipping method accordingly look in the Print Job Details window when selecting your shipping method after uploading/finalizing your artwork.

3. Why do some of these shipping charges seem so high?

Due to the large physical size of Grand4mat’s products some orders may have higher than expected shipping charges. Unfortunately there is little Grand4mat can do as we are bound by the limitations set forth by our shipper, in this case UPS.

4. How are the Canvas Banners and Mounted Canvas products shipped?

Canvas Banners are rolled and shipped in a tube. Mounted Canvas will ship no more than one per box to avoid damage during shipping.

5. How are the Polyester Banner products shipped?

Polyester Banners are folded neatly and shipped in either bags or cartons (depending on quantity ordered). While these materials are wrinkle-resistant, light ironing with low heat may be required prior to use.

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Retractable Banners

Our Aluminum Retractable Banner Stands are available with 10 mil indoor premium vinyl banners and are just as versatile as our “X-style” banner stands. The retractable stands are conveniently packed in a small bag and set up in a few easy steps.

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banners

Outdoor/Indoor Banners

Outdoor Banners can be used for billboards, building wraps, banners, trade show signage and more. Waterproof and durable use them outdoors and indoors.

 

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flags

Flags

Print Dallas Pole Flags are printed using superior direct to fabric dye sublimation equipment. These premium quality flags are printed on 3 oz. Polyester and have a canvas reinforcement strip with 2 grommets on either the left or the right side,

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Banners in all sizes now available. Buy Now